Challenges I Help Address
- Strategy: from product idea, to first sale, to continuous support.
- Building a product: voice of customer, feature selection, and risk management.
- Streamlining execution: project and product management practices.
- Driving sales: pricing, go‑to‑market strategy, and value‑adds.
- Service: product support and ongoing product updates.
Who This Is For
- Are launching their first product.
- Have a product concept or prototype.
- Want to build agile, deploy quickly, and get fast feedback.
- Need a sales and service delivery model to get their first sale.
- Strategy and planning calls.
- Outcome-focused plan.
- Accountability tracking.
- Specialized, custom tools and templates.
Each engagement includes consulting with outcomes tied to your business's success using my proven SISE method.
Client Projects
- Dynamic control of HVAC set points and schedules to reduce energy usage and improve comfort.
- Unique and dynamic optimization of buildings’ digital twin utilizing advanced machine learning.
- Uses BMS data, weather forecasts, energy tariffs, and inferred occupancy to improve efficiency.
- Built-in visuals into BMS show facility teams what actions are taken and how it’s controlled.
- Software connectors make setup easy, with no extra IT work, and no Edge gateways required.
- Developing operations strategy to onboard to customer sites.
- Refining Service Level Agreement commit, terms of use, and validating cyber security requirements.
- Creating go to market strategy, positioning, pitch decks, competitor analysis.
- Structuring technical roadmap, validating key features, working with developers on scope & requirements.
- Developing service delivery, including support plan, training, team building, and customer success management.
- Authoring marketing material such as infographics, brochures, blogs, and more.
Built for Schneider Electric for their EcoStruxure Building Operations software, AI-Based HVAC Optimization controls temperature setpoints in commercial buildings; saving roughly 15% in energy costs, decreasing tenant comfort complaints by 23%, and reducing mechanical wear by about 30%. Released to more than 10 countries worldwide, the offer is a managed software as a service- with a SaaS fee for setpoint changes and ongoing system maintenance.
My Method: Snap‑In Systems Engineering (SISE)
My proven 4‑part plan is what we’ll use to go from concept to sale. SISE is a lean, easy‑to‑learn method that prepares your team for execution by considering sales, operations, and service in an iterative process. No engineering skills required.
Via consult sessions and cadence check‑ins, we'll move through the 4 pillars of launch and apply them to your offering quickly. They include:
- Sales Model: Pricing, Pitch Deck, Sales Journey...
- Operations Model: TOU, Onboarding, Teams...
- Service Model: Support Flows, SLA, Service Delivery...
- Product Model: Tech Stack, Requirements, Risks...
Part 1 – Concept of Operations
Providing tools and guidance to outline, explore, and align with your customer.
I will work with your team to:
- Strategize – synthesize product mission and vision.
- Align with customer – understand product needs versus wants.
- Seek feedback – voice of customer interview guidance.
- Build on legacy – consider existing products and technology in your strategy.
Part 2 – System Requirements
Craft use cases, requirements, components, and learn to test early and often.
I will work with your team to:
- Draw the journey – turn customer needs and wants into use cases.
- Translate to build – functional and non‑functional requirement guidance.
- Increase delivery speed – learn how to unit and component test.
- Consider servicing – conceptualize product support and maintenance.
Part 3 – Preliminary Design Review
Validate the product before building; consider risks, costs, pricing, and servicing.
I will work with your team to:
- Mitigate risk – weigh decisions against risks and rewards.
- Validate strategy – ensure you are building the right thing.
- Understand costs – identify fixed, variable, and avoidable expenses.
Part 4 – Implement Design
Execute your build and bolster it with sales, marketing, and operations collateral.
I will work with your team to:
- Operationalize – build a team; create assets, tools, and project management practices.
- Enable sales – develop pricing, positioning, and sales assets and channels.
- Embed service model – create training, tools, and processes.
- Iterate & execute – instill feedback loops, develop roadmaps, and accountability.